Privacy Policy

Introduction

At 4 Seasons Recovery Center, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name, email address, phone number, and mailing address
• Date of birth and demographic information
• Insurance information and payment details
• Medical history and treatment information (protected under HIPAA)
• Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing treatment services
• Processing admissions and insurance verification
• Communicating with you about appointments and services
• Improving our website and services
• Complying with legal and regulatory requirements
• Sending you relevant information about our programs (with your consent)
• Responding to your inquiries and support requests

Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Your Consent: When you authorize us to share your information
• Service Providers: With trusted third parties who assist in our operations (e.g., billing, IT services)
• Legal Requirements: When required by law, court order, or government regulation
• Healthcare Operations: With other healthcare providers involved in your treatment
• Insurance Companies: For billing and claims processing purposes
• Emergency Situations: To protect your health and safety or that of others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on privacy and security practices
• Secure storage of physical and electronic records

Your Privacy Rights

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request a copy of your information in a portable format

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.