Terms of Service

Last Updated: January 2024

1. Acceptance of Terms

Welcome to 4 Seasons Recovery Center. By accessing or using our website, services, or facilities, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Services Description

4 Seasons Recovery Center provides substance abuse treatment services, including but not limited to:

  • Partial Hospitalization Program (PHP)
  • Intensive Outpatient Program (IOP)
  • Outpatient Program (OP)
  • Individual, Group, and Family Therapy
  • Medication-Assisted Treatment (MAT)
  • Holistic Wellness Programs

All services are provided by licensed healthcare professionals in accordance with applicable state and federal regulations.

3. Eligibility and Admission

To receive treatment services at 4 Seasons Recovery Center, you must:

  • Be at least 18 years of age or have parental/guardian consent
  • Complete our intake and assessment process
  • Provide accurate and complete medical history information
  • Agree to comply with all facility rules and treatment protocols
  • Provide proof of insurance or arrange for payment

We reserve the right to refuse admission or discontinue services if we determine that our facility cannot adequately meet your treatment needs.

4. Patient Responsibilities

As a patient at 4 Seasons Recovery Center, you agree to:

  • Actively participate in your treatment program
  • Attend all scheduled therapy sessions and appointments
  • Follow all facility rules and regulations
  • Treat staff, other patients, and visitors with respect
  • Refrain from bringing prohibited items to the facility
  • Maintain sobriety during treatment
  • Provide timely payment for services rendered
  • Notify staff of any changes in your condition or circumstances

5. Payment and Insurance

Payment for services is due at the time of service unless other arrangements have been made. We accept various forms of payment including:

  • Private insurance (we work with most major carriers)
  • Self-pay options
  • Financing plans
  • Employee Assistance Programs (EAP)

You are responsible for understanding your insurance coverage and any out-of-pocket costs. We will verify your insurance benefits, but coverage is not guaranteed until confirmed by your insurance provider.

6. Confidentiality and HIPAA

We are committed to protecting your privacy in accordance with HIPAA regulations and 42 CFR Part 2 (federal substance abuse confidentiality regulations). Your treatment information will not be disclosed without your written consent, except as required or permitted by law.

Please refer to our Privacy Policy and HIPAA Notice for detailed information about how we protect and use your health information.

7. Discharge and Termination of Services

We reserve the right to discharge or terminate services for any patient who:

  • Violates facility rules or policies
  • Engages in violent, threatening, or disruptive behavior
  • Uses substances during treatment
  • Fails to comply with treatment recommendations
  • Fails to make required payments
  • No longer requires our level of care

In the event of discharge, we will provide appropriate referrals and transition planning when clinically appropriate.

8. Limitation of Liability

While we strive to provide the highest quality care, 4 Seasons Recovery Center cannot guarantee specific treatment outcomes. Recovery is a personal journey that requires active participation and commitment from each individual.

To the fullest extent permitted by law, 4 Seasons Recovery Center shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

9. Website Use and Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of 4 Seasons Recovery Center and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider for medical guidance.

10. Dispute Resolution

Any disputes arising from these Terms of Service or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

4 Seasons Recovery Center

8300 N Valley Circle Boulevard, Room C
West Hills, California 91304

Phone: (805) 991-8850

Email: info@4seasonsrecovery.com

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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